"Forest" | The Nature

We believe everyone should have access to high-quality handpans without overspending. By handling production and sales in-house, we cut out middlemen and save you money.

Plus, our partnership with reliable logistics providers allows us to offer free worldwide shipping.

We understand that each musician is unique. That's why we offer handpans in a variety of colors and appearances, allowing for individuality.

Our custom options are unparalleled - from scale to finish, we can build the instrument of your dreams. At HandpanUni, personalization is more than an option; it's a promise.

Our commitment to customer satisfaction is supported by our risk-free purchase policies, including 14-day returns and a 24-month warranty.

We also have a professional customer service team to answer all pre-sales and after-sales inquiries 24/7.

Handpans in stock typically ship within 1-3 business days, arriving in 4-12 business days depending on your region. You'll receive tracking information via email upon dispatch. Please note that these timelines are estimates and can vary based on factors like customs processing.

We assure the quality and tuning of our handpans through a 24-month warranty, covering free re-tuning, adhesive repairs, and re-nitriding coloration. This warranty is comprehensive, yet shipping costs for service are the responsibility of the customer. We also offer a special exchange service within this period under certain conditions. For more warranty details, please click here.

440Hz and 432Hz are distinct tuning standards for musical instruments. 440Hz, known as "Concert Pitch," sets A4 at 440 hertz, commonly used across modern instruments. Alternatively, 432Hz tuning lowers A4 to 432 hertz, yielding a deeper, warmer sound.

· 440Hz handpans fit most musical contexts, ideal for playing with other instruments in performance, recording, and education.

· 432Hz handpans are more suitable for performers seeking a specific auditory experience, such as those requiring special emotional or healing effects.

Choosing between 440Hz and 432Hz mainly depends on your personal preference and performance goals. If you want to play with other instruments or to ensure your performance is acceptable in most musical settings, 440Hz might be the safer choice. If you are interested in the healing properties of 432Hz, or mainly perform solo and are attracted by the unique charm of this frequency, then 432Hz might suit your needs.

Absolutely. You can search and choose your preferred scale, number of notes, and appearance from our handpan scale list. Or you can simply email us your favorite scale arrangement, and we will tell you if it is possible. For all custom handpans, we will send you a live video for confirmation upon completion, and only proceed with shipping after receiving your approval.

Regular maintenance of your handpan is important to ensure the sound quality and longevity of the instrument. Here are some tips for maintaining your handpan:

1. Avoid impacts and scratches: Handpans are fragile, so it is essential to protect them from impacts and scratches.

2. Clean your handpan: After each session, clean your instrument with the soft cloth provided. Also, remember to oil your handpan once a month with phonix oil.

3. Protect it from humidity: If you have a nitrided steel handpan, it may rust from humidity. Avoid exposing your handpan to humid environments and dry it promptly if it comes into contact with water. A stainless steel handpan is not very sensitive to humidity.

4. Don't hit too hard: Handpans are designed to produce soft, delicate sounds. Avoid playing too loudly, as this can damage the notes and affect sound quality.

View all FAQs